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30-day money-back guarantee
Shop with confidence thanks to our generous 30-day money-backguarantee. We want you to be completely satisfied with your purchase.
"We may be closing, but our commitment to you remains. Refunds are still available within 30 days."
Frequently Asked Questions
No worries! If your shoes don’t fit quite right, you can request a return within 30 days of receiving them for a full refund. Prefer a different size? We’ll gladly send you the right one instead — your comfort is our priority.
Funds are returned to your original payment method or as store credit as soon as your items have arrived at our warehouse.
For more info visit our return policy page.
Yes, these shoes are versatile and suitable for different activities. Whether you're taking long walks, spending all day on your feet at work, or just seeking comfort during your daily routine, these sneakers provide the support and durability you need.
Absolutely! Our shoes are designed for long-lasting comfort. With orthopedic support and breathable materials, they are perfect for daily wear, even if you need to walk or stand for extended periods. Many of our customers report no foot pain or fatigue, even after a long day.
It's important to select the right size for optimal comfort. We recommend measuring your feet at the end of the day when they are at their largest. Refer to our size chart and choose the size that best matches your foot measurements. If you're between sizes, opt for the larger size for extra comfort.
We recommend using a high-quality leather cleaner and conditioner to keep your shoes looking their To clean your orthopedic shoes, we recommend wiping them with a damp cloth and mild soap to remove dirt and stains. Avoid soaking the shoes or using harsh chemicals, as this can damage the materials. For stubborn stains, a soft-bristle brush can be used gently. Let the sneakers air dry naturally, away from direct heat or sunlight, to preserve their shape and quality. Regular cleaning will help maintain their appearance and extend the life of your shoes.best. Avoid exposing them to excessive heat or moisture, and store them in a cool, dry place when not in use.
I’m always here to help! Whether you have a question or just want to chat about my shoes, I’m available every day of the week.
Opening hours:
- Monday to Friday: 09.30 - 18.00
- Saturday: 09:30 - 17.00
- Sunday: Closed.
I do my best to get back to you within 24 hours, but I always strive to respond as quickly as I can.
✉️ Email me at: support@wilsons-footwear.com

Not satisfied? No problem! You can always return or exchange. We offer a 30-day return or exchange policy if you are not satisfied with your order in any way

To make your shopping experience as pleasant as possible, we offer free shipping throughout the United Kingdom

You can pay in a secure environment with Creditcard